Ordering at Goa Sextoy is easy. Placing your first order at Goa Sextoy? Just select the items you want to shop, enter your shipping address and payment information and you are home.
If you need any assistance give us a call. +91 7378822187 We would love to take your order over phone.
Your order would be delivered through reputed courier companies like DELHIVERY, DTDC, BLUEDART at your doorstep.
Once your Order is successfully placed,you will receive a confirmation over email and text message from Jabong.com This mail will have all the details related to your order. Order details can also be viewed at My Account -> My Orders if you have placed the order on your own online.
Yes. We do take orders over phone. The payment mode possible for these orders is online debit card/credit card/online banking only.
If you are not comfortable making an online payment on Goa Sextoy.com, you can opt for the Cash on Delivery (C-O-D) payment method instead. With C-O-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
The maximum order value for a Cash on Delivery (C-O-D) payment is ₹20,000. It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for C-O-D orders. Foreign currency cannot be used to make a C-O-D payment.
We accept all VISA, MasterCard and American Express credit cards issued in India. Goa Sextoy.com cannot currently process international credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
We accept debit cards issued by all banks in India. Goa Sextoy cannot currently process international debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
Your online transaction on Goa Sextoy.com is secure with the highest levels of transaction security currently available on the Internet. Goa Sextoy uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Goa Sextoy are processed through secure and trusted payment gateways managed by leading Indian banks. Banks in India now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the “Verified by VISA” and “Mastercard SecureCode” services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
You can register for the 3D Secure password for your credit/debit card by visiting your bank’s website. The registration links for some of the banks have been provided below for easy reference:
Can I use my bank's Internet Banking feature to make a payment?
Yes. Goa Sextoy offers you the convenience of using your bank’s Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.
We accept payment through Internet Banking for the following banks:
ABN Amro Bank
Bank of Bahrain and Kuwait
Bank of Baroda
Bank of India
Bank of Maharashtra
Bank of Rajasthan
Central Bank of India
City Union Bank
Development Credit Bank
ING Vysya Bank
Indian Overseas Bank
Jammu & Kashmir Bank
Karur Vysya Bank
Kotak Mahindra Bank
Lakshmi Vilas Bank
Oriental Bank of Commerce
Punjab National Bank
Royal Bank of Scotland
South Indian Bank
Standard Chartered Bank
State Bank of Hyderabad
State Bank of India
State Bank of Mysore
State Bank of Travancore
Tamilnad Mercantile Bank
Union Bank of India
United Bank of India
Yes, you can make credit card payments through the Goa Sextoy mobile site and application. Goa Sextoy uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading Indian banks.
The 'Cashback' offer is instant and exclusive to Goa Sextoy.com. You only pay the final price you see in your shopping cart.
Yes if your debit/credit card isn't working we can always take your order over phone +91 7378822187. Do call us.
Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we unfortunately won't be able to expedite this. Please check with your bank for more details.
If your bank informs you otherwise please get back to us. If the money has been credited to our account we would initiate refund within 3 days of your request. Receipt of the refund would however depend on the mode of payment mode chosen by you. The expected timelines are as below:
Net Banking 2-4 business days
Debit Card 5-7 business days
Credit Card 7-21 business days
In case your order is not successful and Goa Sextoy has been deducted from your account money has been credited to our account we would proactively initiate refund within 3 days
Your order status is updated to you via emails and sms at every step. Once your order is placed you would receive an sms and an email with your order details. Again after your order is dispatched we send you an sms with your tracking details. Please check your spam and old sms-es for the status of your order, if you don't see any updates. In case of any unforeseen events which delays your order you would receive a special update from our end.
If you wish to cancel your order, get in touch with Customer Care as soon as possible with your order number. As long as your order has not been dispatched we can cancel it and refund your amount.
If your order has been dispatched but yet to be delivered, please do not accept delivery and contact Customer Care to inform them of the same. In case of Prepaid orders Refunds will be processed as per our Return policies. Any Goa Sextoy Credits used in the purchase of the Order will be credited back to your account. For certain product categories such as Furniture once you place an order, it cannot be cancelled. This is also indicated on the individual product pages . In rare cases when we are unable to deliver the product in spite of repeated attempts at the shipping address, an amount of Rs. 1000 would be charged on the refund amount.
You receive a confirmation call for your order to verify if there isn't any change with your order.
In order to place a bulk order please drop a mail to firstname.lastname@example.org with your requirements and the concerned team would get back to you.
Yes. Because of the prevalent regulations we send the invoice along with the product. Tags are also left intact so that a product can be returned if your loved one faces any problem with it.
We encourage you try the items you bought, however please ensure the product is left in a re-saleable condition after the trial with original tags, unwashed, undamaged and with the original packing. Please note that all categories are not returnable. For more information please check our Return Policies.
Have you ordered a size too small or too big? No problem! We will replace it for you but you will have to follow the process outlined in the Return Policy and place a new order on Goa Sextoy.com
Unfortunately no, however you can simply place another order.